Privacy Policy

Introduction

At Karmik, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services. By using our website, you consent to the data practices described in this policy.

Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our website:

• Personal Information: Name, email address, phone number, shipping and billing addresses, and payment information when you make a purchase or create an account
• Payment Information: Credit card details, debit card information, and other payment method details. This information is processed securely through our payment processors and is not stored on our servers
• Browsing Data: IP address, browser type, device information, pages visited, time spent on pages, and referring website addresses
• Communication Data: Records of your correspondence with us, including customer service inquiries and feedback

How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and fulfilling your orders, including shipping and delivery
• Communicating with you about your orders, account, and our products and services
• Improving our website functionality, user experience, and product offerings
• Sending you marketing communications (with your consent) about new products, promotions, and updates
• Preventing fraud and ensuring the security of our website and transactions
• Complying with legal obligations and responding to legal requests
• Analyzing website usage patterns to enhance our services

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We share information with trusted third-party service providers who assist us in operating our website, processing payments, shipping orders, and conducting business operations. These providers are contractually obligated to protect your information
• Shipping Partners: We share shipping information (name, address, phone number) with our logistics partners to fulfill and deliver your orders
• Payment Processors: Payment information is shared with secure payment processors to complete transactions. We do not store your full payment card details on our servers
• Legal Requirements: We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device that help us remember your preferences and improve site functionality. You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality. We also use analytics tools to understand how visitors interact with our website and to improve our services.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses SSL (Secure Socket Layer) encryption to secure data transmission. Payment information is processed through PCI-DSS compliant payment processors. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We encourage you to use strong passwords and to log out of your account when using shared devices.

Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal and business requirements
• Opt-Out: Unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us
• Data Portability: Request transfer of your data to another service provider where technically feasible

To exercise any of these rights, please contact us at support@karmik.shop with your request. We will respond to your request within a reasonable timeframe.

Third-Party Links

Our website may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies only to information collected by Karmik.

Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at support@karmik.shop and we will take steps to delete such information.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at support@karmik.shop. We are committed to addressing your privacy concerns and ensuring transparency in how we handle your personal information.